Legal

Quottum — Terms of Service

Last updated: June 27, 2026

These Terms of Service ("Terms") are a legal agreement between you and Gaviso Digital Marketing, LLC ("Quottum," "we," "us," "our"), located at 10250 Constellation Blvd., Ste. 2300, Los Angeles, CA 90067. They govern your access to and use of the Quottum application at app.quottum.io and related features (the "Service").

By creating an account, accepting an invitation, or using the Service, you agree to these Terms on behalf of your company. If you don't agree, don't use the Service.

1. Definitions

• "Service" — the Quottum web application at app.quottum.io and its features for creating Quotes, converting them to Contracts, and managing Renewals.
• "Customer," "you," "your" — the company or organization that uses the Service, acting through its Account Users.
• "Account User" — an individual you authorize to access a Workspace (an owner or member).
• "Workspace" — a tenant environment representing your company within the Service.
• "Client" or "Recipient" — your end-client, a business contact whose information you enter and to whom you send tokenized links. Clients are not account holders and have no login.
• "Customer Data" — all data you or your Account Users submit to or generate in the Service, including Client records, Quotes, Contracts, line items, pricing, T&C text, attachments, and related metadata.
• "Account Data" — data about Account Users and Workspaces that we use to operate and secure the Service (see the Privacy Policy).

2. Eligibility and Accounts

2.1 Business use; age. The Service is for business use only. You must be at least 18 and authorized to bind the Customer.

2.2 Sign-in. Account Users sign in with email and password or a magic link, and may enable TOTP two-factor authentication (2FA). You may update your email, password, name, and avatar in-app.

2.3 Security. You are responsible for your credentials and for all activity under your account. Enable 2FA for sensitive accounts. Notify us promptly of any suspected unauthorized access at help@gaviso.agency.

2.4 Account deletion. Self-service account deletion is not currently available in-app. To request deletion of an account or Workspace, email help@gaviso.agency; we handle these requests manually (see the Privacy Policy for handling and retention).

3. Workspaces, Teams, and Roles

3.1 Roles. A Workspace has an owner and members. Owners can configure Workspace settings (timezone, slug, branding — logo, slogan, footer) and invite members by email link. The Business plan supports multiple Workspaces.

3.2 Responsibility for your team. You are responsible for your Account Users' actions, for assigning roles appropriately, and for removing access when a person leaves your organization.

4. The Service

The Service lets you build Quotes (with a line-item library, discount codes, and attachments), convert them to Contracts, generate PDFs, share public tokenized Quote/Contract views where Clients can accept, decline, or request a revision, and run a renewal engine with automated email reminders. We may add, change, or remove features over time.

5. Acceptable Use

You and your Account Users agree not to:

• use the Service unlawfully or to infringe others' rights;
• upload or transmit unlawful, infringing, harmful, or malicious content;
• enter personal data without a lawful basis or any required notice or consent (see Section 6);
• use the Service to send unsolicited bulk or marketing email, or content that violates anti-spam laws;
• attempt to access other Workspaces, the operator console, or systems you are not authorized to access;
• probe or test the Service's security except with our prior written authorization;
• interfere with the Service's integrity or performance, or exceed plan limits by technical circumvention;
• reverse engineer the Service except as permitted by law; or
• resell or provide the Service to third parties except as expressly permitted.

We may suspend or limit access to address actual or suspected violations, security risks, or legal requirements.

6. Customer Data and Ownership

6.1 You own your data. As between you and us, you own all Customer Data. You grant us a limited, worldwide, non-exclusive license to host, process, transmit, display, and back up Customer Data solely to provide, secure, and support the Service, and as otherwise instructed by you.

6.2 Roles. For Account Data, we are the controller. For Customer Data (including your Clients' personal information and document content), we act as your processor, and you are the controller. You are responsible for having a lawful basis and any required notice or consent to collect and enter that data, and for its accuracy and legality.

6.3 Data Processing Agreement. Our processing of personal data on your behalf is governed by our Data Processing Agreement ("DPA"), incorporated by reference and available at https://quottum.io/dpa or on request to help@gaviso.agency. The DPA includes the approved transfer mechanisms (e.g., Standard Contractual Clauses / UK IDTA) for international transfers.

6.4 Prohibited data. Unless separately agreed in writing, do not submit government identifiers, full payment-card numbers, financial-account credentials, or special-category/sensitive data requiring heightened safeguards.

6.5 Export. Depending on your plan, you can export Client CSVs (Business), a full data-export ZIP (Pro and above), and configure outbound webhooks (Business). Export your data before termination, as access ends on termination.

7. Your Clients and Public Tokenized Links

7.1 Token-as-credential. The Service generates public, unauthenticated pages for Quotes and Contracts (and any client portal) that are accessible only via a long, random, per-record token in the link — the token itself is the credential. Anyone holding a valid link can view the associated page until the token expires (if expiration is enabled) or is revoked.

7.2 Your responsibility. You control distribution of these links. Forwarding or posting a link may let others view the Quote/Contract, its pricing and terms, any client-visible attachments, and your branding. Enable token expiration for sensitive records, use the per-file client-visibility flag carefully, and revoke links you no longer wish to share. These pages do not expose other Customers' data.

8. Operator Support Access

To provide support, our platform administrators may need to view or act within your Workspace by impersonation. This is off by default and occurs only when you enable the per-Workspace "Support access" toggle. Administrator actions are recorded in our internal audit log. See the Privacy Policy for details. You can disable Support access at any time.

9. Intellectual Property

The Service, including its software, design, and trademarks (including "Quottum"), is owned by Quottum or its licensors. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for your internal business purposes. We reserve all rights not expressly granted, and you may not use our marks without prior written permission. Documents you create (Quotes, Contracts, T&C text) are your Customer Data.

10. Plans and Paid Subscriptions

10.1 Plans. The Service offers Free, Pro, and Business plans, plus an internal Beta access comp tier, each with feature and usage limits (for example, on clients, quotes per month, seats, and storage — 100 MB Free, 1 GB Pro, 10 GB Business). Current pricing is shown at /pricing.

10.2 Free trial. The Pro plan includes a 14-day free trial. We do not collect payment information to start a trial, and you are not charged during the trial. If no payment method is added by the end of the trial, the subscription cancels automatically and the workspace downgrades to Free.

10.3 Fees and renewal. When you subscribe to a paid plan, you agree to pay the fees for that plan, plus applicable taxes. Subscriptions renew automatically each term until cancelled. We may change prices on notice; new prices apply at your next renewal.

10.4 Upgrades and downgrades. Upgrades take effect immediately and are charged on a prorated basis for the remainder of the current term. Downgrades take effect immediately; the unused portion of the previous plan is converted to account credit (Section 10.6), not refunded.

10.5 Cancellation and no refunds. You may cancel at any time. Cancellation takes effect at the end of the current term, with access until then. Except where required by law, fees are non-refundable. Prepaid amounts for unused time become account credit (Section 10.6) rather than being refunded.

10.6 Account credit. Credits are issued in connection with downgrades, cancellations, or as goodwill. Credits apply automatically to your next invoice on the same account. Credits are non-transferable, have no cash value, and are forfeited upon termination of the account, whether by you or by us.

10.7 Past-due accounts. If a payment fails, we will attempt to collect according to standard dunning practices. If not resolved, the workspace may be downgraded to Free and feature access reduced accordingly.

11. Beta Program Rider

11.1 Enrollment. The beta program is operator-managed. Public self-signup is at /beta-signup. New Workspaces begin suspended and are activated and comped to the Beta access plan when an operator approves them. Beta currently allows one Workspace per tester.

11.2 "As is"; no SLA. Beta features and the Service during beta are provided "as is" and "as available," without any service-level commitment or warranty. They may change, break, or be discontinued at any time, and may not be backward compatible.

11.3 Confidentiality. Non-public features, screens, and information you access through the beta are our confidential information. Do not disclose or publicize them without our prior written consent.

11.4 Feedback. Feedback you submit (category, message, page URL, optional screenshot, or other comments) is voluntary. You grant us a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate it without obligation or attribution. Don't include anything in feedback you don't wish us to use on this basis.

12. Third-Party Services

The Service relies on third-party providers for hosting, database and authentication, file storage, and email delivery, listed in the Privacy Policy. We are not responsible for third-party services, and your use of any integration may be subject to that provider's terms.

13. Suspension and Termination

13.1 By you. You may stop using the Service and request closure at any time (Section 2.4).

13.2 By us. We may suspend or terminate access, with or without notice, for breach of these Terms, security or legal risk, non-payment (once paid plans launch), or discontinuation of the Service.

13.3 Effect. On termination, your right to use the Service ends. We may delete Customer Data after termination per the retention practices in the Privacy Policy. Sections that by their nature should survive (including 6, 9, 11.3–11.4, 14–17, and 19) survive.

14. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. The Service helps you create and manage Quotes and Contracts; it does not provide legal advice, and the enforceability of any document or acceptance you generate is your responsibility.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100. THESE LIMITS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some jurisdictions don't allow certain limitations, so parts of this section may not apply to you.

16. Indemnification

You will defend, indemnify, and hold harmless Quottum and its affiliates and personnel from claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your Customer Data, (b) your or your Account Users' use of the Service, (c) your breach of these Terms or applicable law, or (d) your collection, entry, or handling of Client data, including any claim that you lacked a lawful basis or required consent.

17. Governing Law; Dispute Resolution

17.1 Governing law. These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules.

17.2 Binding arbitration; class waiver. Except for claims that qualify for small-claims court and claims to protect intellectual property (which may be brought in court), any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Los Angeles County, California (or remotely by agreement). Disputes will be arbitrated only on an individual basis; class and representative actions are waived.

17.3 Opt-out. You may opt out of arbitration by emailing help@gaviso.agency within 30 days of first accepting these Terms; if you opt out, disputes will be resolved exclusively in the state and federal courts located in Los Angeles County, California, and the parties consent to jurisdiction there.

18. Changes to the Service and These Terms

We may update these Terms from time to time. For material changes, we will update the "Last updated" date and provide reasonable notice (for example, by in-app notice or email). Continued use after changes take effect constitutes acceptance.

19. General

These Terms, with the DPA and Privacy Policy, are the entire agreement on this subject. If a provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in a merger, acquisition, or asset sale. Nothing here creates a partnership, agency, or employment relationship. Notices to you may be sent to your account email.

20. Contact

Questions: help@gaviso.agency
Gaviso Digital Marketing, LLC, 10250 Constellation Blvd., Ste. 2300, Los Angeles, CA 90067.